How do I contact Apple billing support?

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

Simply so, What is my Apple customer number? If you purchased from Apple

When you purchase from Apple, we assign an Apple Customer Number to your organization. If you don’t know your Apple Customer Number, contact your finance department or Apple Sales. If you buy Apple devices from an Apple Store, ask the Business Team for your Apple Customer Number.

Does Apple have live chat? Get support anywhere

Use the Apple Support app to find answers about your products, talk to an expert, or make a repair reservation.

Moreover, How long do Apple refunds take?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

How do I report a problem to Apple?

Sign in to reportaproblem.apple.com. Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.

Is Apple support chat working? Apple support chat is available 24×7. Apple’s support team can answer any questions that you have about Apple products, hardware (iPhone, iPad, etc), software (iOS, macOS, FaceTime, Pages, etc) and services (iCloud, Apple Music, iMessage, etc.).

Is support Apple Com down? Support.apple.com is UP and reachable by us.

Is there an email for Apple support? Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.

Can you return an engraved IPAD?

I’ve learned that, yes you can return an engraved Apple products back to Apple within 14 days of purchase date.

Why is my Apple refund taking so long? Processing time might be affected by your carrier. You can contact your carrier for an update. All other payment methods—It might take up to 30 days for the statement to show the refund. If you don’t see the refund after 30 days, contact your financial institution.”

Where do Apple pay refunds go?

You can generally return purchases made using Apple Pay by providing the receipt. When the merchant has processed your refund, it will go back to your payment card automatically.

How do I report a problem? Report a problem

  1. Do a search on Google.
  2. Scroll down to the bottom of the results page.
  3. Tap Feedback.
  4. Enter a description of the issue.
  5. If you want, you can include a screenshot of the page you’re looking at.
  6. Tap Send .

How do I reboot an iPad?

Restart your iPad

  1. Press and hold either volume button and the top button until the power off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. …
  3. To turn your device back on, press and hold the top button until you see the Apple logo.

What is Apple Support App?

Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself.

How do I know if I have AppleCare? Open the Settings app. Tap General. Tap About. Tap the name of your AppleCare plan .

See what your coverage includes

  • Go to mysupport.apple.com.
  • Sign in with your Apple ID.
  • Choose your device. You can see details about the support that you’re eligible for—including hardware repairs and technical support.

How do I email Apple about a problem? Apple does not have any email support. You have two choices: Call AppleCare or go to an Apple store. You have a one-year hardware warranty & 90 days of phone support. I’m sorry to hear that the phone you received was defective.

How long does it take for Apple support to reply?

All replies

Normally, about 24 hours. So see Security and your Apple ID https://support.apple.com/en-us/HT201303. This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can’t help you reset a password or perform any other actions on your account.”

Why does it say verification failed on Apple ID? Sometimes, an issue with your iPhone’s time and location settings can cause errors like the Apple ID Verification Failed ones. When your iPhone’s date, time, or location are different from the Apple server, this problem occurs. So, you should check to see that your device’s date and time are correctly set.

How do I ask Apple a question?

On apple.com, you can find Questions & Answers (Q&A) that let you share your knowledge and get help from other Apple customers on the products we offer.

What is the Apple email address? iCloud: About your @icloud.com, @me.com, and @mac.com email addresses. Depending on when you created your iCloud account, your iCloud email addresses and aliases may end with @icloud.com, @me.com, or @mac.com domains.

Is engraving iPad a good idea?

That’s totally on you. The engraving or lack of one has absolutely no impact on the tablet’s functionality. The iPad and iPod Touch are the only devices left where you can add a few words around the back. It’s done for free, and you get a healthy number of characters to work with.

What does Apple do with returned engraved products? These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).”

Can you return Apple products after 14 days?

Standard Return Policy

You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

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